Returns Policy

Last updated: 8 December 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below more information on our return policy.


All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused conditions, with all original tags and labels attached.

Return Process

To return an item place the item securely in its original packaging and include proof of purchase, and mail your return to the following address:

155 Main Road, Diep River, Cape Town, South Africa

Attn: Returns
155 Main Road
Diep River, Cape Town
South Africa

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days for the receipt of your item to process your return or exchange.


For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please note: Sale items are FINAL SALE and cannot be returned.


If you have any questions concerning our return policy, please contact us at:

+27 21 715 2117 or